POLICY AND DISCLAIMER

Thank you for stopping by The Agency Side. By doing so, you are consenting to the terms and conditions as well as the privacy policy of this site. The policies listed below can be updated from time to time. Please note that by using this site, you are acknowledging the responsibility on your behalf to review and be aware of any modifications.

Advertising and Sponsored Posts

I do not accept paid advertisements. I do not sell text links or guest posts of any kind. No affiliation compensation is received in any way for mention of any third party products or services.

Content, Downloads & Comments

All design and copy found on TheAgencySide.com are copyright The Agency Side unless stated otherwise. Please make sure to link back to the original post on TheAgencySide.com if you choose to include my content elsewhere. Advice shared on TheAgencySide.com is solely for the purpose of offering helpful, free advice to entrepreneurs and small business owners. Please understand that this blog is written solely from personal experience and is not intended to replace legal, or professional advice or council. The Agency Side will be released from any blame or claim arising from any detrimental situation occurring from following advice given.

From time to time, there will be free downloads provided on TheAgencySide.com. These free resources are created and given by The Agency Side to help other business owners. Please do not upload them to other sites or redistribute in any way. If you are promoting the free resources offered here, please link back to the original page on TheAgencySide.com.

Comments, questions and insights are absolutely welcomed on any blog posts. I thank you in advance for your contributions to the blog dialogue. I try to respond to all comments within 48 hours, but if you find that you need specific help sooner, please contact me via email. The Agency Side reserves the right to remove any comments that are deemed inappropriate or detrimental to the overall positive goals of this website. 

Privacy Policy

The Agency Side is consistently committed to protecting your privacy online. I never sell, nor redistribute your information to anyone. Any information collected is for the sole purpose of The Agency Side's blog and design company. Some information on how data is sometimes collected from you includes:

  • On blog posts, your name, email and URL are collected on comments.
  • Your name and your email are collected if you wish to sign up on my newsletter.
  • When you fill out a "contact" form on my Contact page, your email, and name are collected when you submit the form to get in touch with me.

Cookies & Tracking Activity: This site may record information in relation to your use of the site, such as pages visited, searches, referring URL and timestamp. This information is anonymous and only used for market research. This site may collect information about your visit through the use of cookies. You may opt out at any time by modifying your browser settings, however some areas of this site may stop functioning properly.

Terms & Conditions

The Agency Side is a marketing and design resource that contains articles on design, business, entrepreneurship, blogging and more. Information is subject to change, and there I make no representation or warranty that the information provided by The Agency Side is reliable, current, free of errors or completely accurate at all times. The content is created by The Agency Side and external information collected is credited to other sites as necessary. The Agency Side will not be liable for any inaccuracy, error or incompleteness in the content, or any issues arising from the information therein. Content within this blog is intended for information purposes only, and no guarantees will be given that the advice or content will work for everyone. The Agency Side will not be liable for any losses, damages, injuries or etc that arise from the use of the information found on TheAgencySide.com.

THE FINE PRINT

HOURS OF OPERATION

As entrepreneurs and freelancers we are pretty flexible. However, we do like to keep normal hours of operation and work by Eastern Standard Time. We are not open on weekends or holidays. 

COMMUNICATION

We understand that communication is so important and love connecting with our clients. Our love for social media is strong but the best way to contact use is via email.

LET'S CHAT

Booking a project is quick and easy. Contact our team and you will be emailed in 1-2 business days to set up your first consultation.

PAYMENTS

Once the details are settled and payment terms are decided, we will send you an invoice and client agreement. 

PROOFING + REVISIONS

Any additional revisions not included in the original package are billed separately at our hourly rate of $80. Please note that we ask all clients to stay on time with their responses, feedback and client responsibilities such as questionnaires, website content, images, etc. Any delays from the client may result in project timeline changes and additional charges.

DESIGN CREDIT

Each website will include a small design credit for The Agency Side. As long as any design elements created or coded by us are included on the site, this design credit must remain in the footer. The Agency Side has the right to display and market all work completed as a result of the client agreement. Details listed may be changed or edited at any time as services change. 

UPDATES

We recommend updating your blog and/or website every 6-12 months. We are happy to help make updates as your business grows and technology changes. Updates and reskin project costs vary.

MAINTENANCE AND  MANAGEMENT PACKAGE

We cover updates, backups, and up to one hour of edits and design updates per month. This additional package is tailored to your needs; please contact us to add this service or request a quote.

FILES

Any raw or original design files used will not be shared at the end of the project. 3 months after your project is completed, all files will be deleted. We are happy to keep your files longer for a $75 fee. 

CANCELLATIONS + REFUNDS

Designs: We hope that you are 100% satisfied at the end of your service with us. We truly appreciate your business and enjoy working with so many passionate entreprenuers. However, due to the nature of design work no refunds will be issued no matter the point in the design process. If you choose to terminate your design or mentoring program, you will have a credit with The Agency Side for the amount paid on the invoice. 

COPYRIGHT

All original designs and programs are protected under the copyright of The Agency Side. The Agency Side has the right to display and market all work completed as a result of the client agreement. Details listed may be changed or edited at any time as services change.