THE DESIGN PROCESS

PROJECT INQUIRY

After filling out the Project Inquiry, you should receive an email from our team within 1-2 business days to schedule a consultation via phone or  Zoom video call to discuss your project. On the consultation we will discuss price quotes, timeframes, and see if The Agency Side would be a good fit for your business.

WELCOME PACKAGE

When we have all of the project details finalized, you will receive a welcome email from our team! This will include the details on the project as discussed during your consultation. It will also include project costs, timeframe, services, a project quote, and a contract with our terms and agreements. At this time, you will also receive and invoice and once this or a predetermined portion is paid, your project timeframe will begin. Your project details will be kept in a shared google drive document and in our project management system. The first line of communication is through email Monday-Friday 8am-4pm.

WORKING TOGETHER 

At the very beginning of your project we will work on all the details needed for your design or project to begin. During this time you may receive some homework. For design projects, I recommend creating a Pinterest board with colors, style, fonts, shapes, layout and other inspiration. If your project consists of a website design/ redesign create a dropbox folder with your content, photos, and social media links. This will help me when it comes time to start your design.

YOUR PROJECT

Branding + Design: First I create a mood board based on your Pinterest board. I will create the designs based on our previous discussion and your mood board. You will receive samples to review and revisions will be made to reach your ideal design.  These files will be added and updated in a shared Dropbox/ Google Drive folder for you to use (Dropbox/Google Drive will be purged after 3 months).

Website Design: First I create a mood board based on your Pinterest board. I will create the designs based on our previous discussion and your mood board. I will create a "skeleton" site that will include all of your predetermined needs and backend content.  Any designs created by The Agency Side will be added and updated in a shared Dropbox/ Google Drive folder for you to use (Dropbox/Google Drive will be purged after 3 months).

FINALIZE

On all design projects, once your project is completed and you have finalized the design, you will be sent the details, logo and branding documents for your design. At this time you will also make your final payment (if applicable). This will be the time to ask questions about your project.

REVIEW PERIOD

Branding + Design: During the design process you will receive a revision period to make changes to your design. Once you have decided on your final design you will have 24 hours to make any additional changes. After 24 hours, the design will be finalized.

Website Design: During the design process you will receive a revision period to make changes to your design. Once your project has been completed by our team, you will be shown your site, at which time revisions can be made. You will also make your last payment at this time. After your site timeframe is completed and you are given your website details, have will have a review period of 10 days to make any additional changes. 

ADDITIONAL DETAILS

PAYMENTS

You have the option of 3 payment plans outlined in the information guide. If you would like to reserve your spot in the design queue, you must pay 25% of your quoted price to place the hold. 

PRICING

All pricing and project details listed on this site and in our materials are subject to change. 

CREDIT

The Agency Side logo will be placed at the bottom of your documents. This logo must remain on your website and digital products as long as you decide to use the designs from The Agency Side.

LATE PAYMENTS

The client will receive an invoice when payment is due. The client will have a 3-day grace period to fulfill the payment. Payments not received on or before the 3rd day (Includes weekends and holidays) will incur a $25 late fee. An additional late fee of $10 per day will incur for payment delinquency on every day following the 3rd day. No services will be rendered until payment and late fees are paid in full. The client has the right to suspend services at any time, however, deposit fee and any cost associated with the project is nonrefundable. 

Are we a good fit?

NO.

  • You have worked with 2 or more designers and are still unhappy.
  • You have an idea in your head and you are not willing to budge or accept new ideas.
  • You want us to duplicate or produce the exact idea you have in your head.
  • You want a discount or free work.

YES.

  • You are excited to take your business or idea to the next level.
  • You're willing to give up some control over your design or business needs.
  • You understand that growth is a process. We will work together to work to reach your desired result. 
  • You are ready to work with a team and stay consistent.